1. Are the pieces handmade?
Yes 💛 All pieces are handmade by Flávia, with great care and attention to detail 🧶✨
2. Are the products ready to ship?
Yes ✨ You can purchase directly from the website and choose your size normally.
3. What products do you sell?
We offer crochet bags, clothing, and accessories such as bikinis, beach cover-ups, dresses, and tops 💛
4. What is your best-selling product?
Our crochet bags are the highlight 💛 They are elegant, versatile, and highly sought after ✨
5. How do I choose the size?
Our pieces follow standard sizes (S, M, L, XL). If you have any doubts, we can help you choose 💛
6. Can I customize a piece?
Yes 💛 For custom models, colors, or sizes, just contact us on WhatsApp:
📲 +55 71 99197-4775
7. What payment methods are accepted?
We accept Pix, credit card, and bank slip (boleto) ✨
8. Can I pay in installments?
Yes 😊 Installment options are available at checkout.
9. How does shipping work?
Shipping is calculated automatically on the website based on your address 📦
10. Do you deliver throughout Brazil?
Yes 💛 We ship nationwide via Correios.
11. How long does delivery take?
The delivery time is shown at checkout along with shipping details ✨
12. How can I track my order?
After shipping, you will receive a tracking code to follow your delivery 📦
13. Can I exchange a product?
Yes 💛 You can request an exchange within 7 days after receiving it, according to our policy.
14. What if the product has a defect?
Contact us 💛 We will review and resolve it in the best possible way ✨
15. Can the pieces have variations?
Yes 🧶 Since they are handmade, slight variations may occur, making each piece unique ✨
16. Can I change my order after purchase?
If it hasn’t been shipped yet, we can check 💛 Please contact us as soon as possible.
17. Do you make custom-made pieces?
Yes 💛 Custom orders are handled via WhatsApp.
18. Is the website secure?
Yes ✨ We use secure payment platforms and data protection systems.
19. Can I buy as a gift?
Of course 💛 Our pieces are great gift options ✨
20. How can I contact you?
You can reach us via WhatsApp:
📲 +55 71 99197-4775
or email:
📧 [email protected]
